Starter Kits
1. What is included in the Germstar Hand Sanitizer Starter Kit?
Each starter kit includes a dispenser in your chosen color and design, along with a specific refill option.
2. What's the difference between the 12oz and 32oz Starter Kits?
The difference lies in the size of the sanitizer dispenser and the volume of the included refill. The 12oz kit is ideal for personal or low-traffic areas, while the 32oz is better suited for commercial or high-traffic settings.
3. How many sanitizer refills come with each starter kit?
Each starter kit comes with one refill in the chosen variant.
4. How long does the refill last?
You can get up to 500 uses from the 12 oz refill and up to 1400 uses from the 32 oz refill.
5. How do I install or set up my Germstar hand sanitizer dispenser?
Each starter kit comes with an easy-to-follow instruction manual. Be sure to follow the steps to ensure optimal performance.
6. What is the difference between Citrus Refill, Extra Mild Soap, ONE Refill, and Original Refill?
These refills offer different fragrances and formulations to cater to varying preferences. Citrus has a refreshing citrus scent, Extra Mild Soap is gentle on the skin, ONE Refill offers a neutral aroma, and Original Refill provides our classic Germstar fragrance.
7. Are the hand sanitizer dispensers in the starter kits wall-mountable?
Yes, our 32oz dispensers can be easily mounted on walls. 12oz dispensers are stand alone only. Installation accessories and instructions are provided.
8. Can I purchase sanitizer refills separately once my included refill is used up?
Absolutely! We offer a variety of refills separately on our website to ensure your dispenser never runs dry.
9. Is there a warranty on the dispenser starter kits?
Germstar dispensers have a one-year warranty against manufacturer defects. To be eligible for the warranty, you must fill out and return the Germstar warranty card included with the dispenser.
10. Do you offer bulk discounts for businesses or institutions purchasing multiple hand sanitizer starter kits?
For bulk orders or corporate inquiries, please reach out to our sales team for special pricing at orderdesk@germstar.com.
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